Please do not send your purchase back to the manufacturer. To complete your return, we require a receipt or proof of purchase. Refunds may only be issued if the preordered item is not fulfilled by us. In the possible event of a customer being unable to make the collection due to personal reasons, TOG - Toy or Game will reserve all rights to amend the reservation period wherever necessary for the customer.Ĭustomers are required to bring along their preorder receipt or order confirmation email to our outlets while collecting the preorder, for verification purposes. Customers are required to collect their preorders within 7 days, starting from the date of notification from us or our staff.Īfter 7 days have passed, your preorder will be cancelled without any prior notice and refunds will not be issued. Preordered products that have been released will be reserved up to 7 days. Payments made for preorders are non-refundable/non-transferrable. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases. Perishable goods such as food, flowers, newspapers or magazines cannot be returned. Several types of goods are exempt from being returned. Please note that you only can exchange for the same product and not another product of different price value. It must also be in the ORIGINAL PACKAGING and the receipt must be issued back to us. To be eligible for an exchange, your item must be UNUSED and in the same condition that you received it. We, cannot, however, offer refunds for your purchase. If 7 days have gone by since your purchase, unfortunately we can’t offer you an exchange. You will be informed by our outlet staff once the stock arrived and is ready for pick up at your selected preferred outlet.Īlternatively, for any enquiries, please drop us a PM at our Facebook page or Email us.īefore purchasing any item at our outlets, our staff will allow you to inspect your item for any damages or equivalents before making a purchase for it. If stocks are not fulfilled for your order, you will be informed via email regarding the actions to be performed for your payment. The balance amount will be collected upon pick-up. Payment is non-refundable/non-transferrable. Be sure to add the beautiful android with a cruel mission to your collection! Additionally, the Nendoroid comes with her weapons Virtuous Contract and Virtuous Treaty (each with attachable attacking effect parts) along with the tactical support unit Pod 042 and a black box. She comes with two face plates-a standard face plate and a combat face plate. From "NieR:Automata" comes a rerelease of the Nendoroid of the automated YoRHa infantry member, the all-purpose battle android "YoRHa No.2 Type B (2B)".
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